Exchanges are accepted for unused mocs within 30 days from the time you receive your purchase.
A $5 Restocking fee applies for all exchanged mocs.
To initiate an exchange you can do one of the following
- Fill out our contact form
- Click the link in your order confirmation email
- Reply to your confirmation email
Please note that the product must be returned unused, in original packaging. Shipping on the original purchase can not be refunded. Shipping on exchanged moccasins will be applied.
In rare cases we may not be able to exchange a like for like limited edition product, in this case we will exchange for an item of equal value. Exchanges on Custom orders and sales items are not accepted
INTERNATIONAL : Exchanges for customers outside of Canada can not be initiated by us, international exchanges must be initiated by the customer using their own postal service, in cases like this shipping costs are not covered by minimoc.
Custom orders and sale items are final sale and can not be exchanged.